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Our Promise

In addition to our strong commitment to providing meaningful information to drive business strategy, we at The Survey Institute are very committed to eliminating the many frustrations clients typically experience with research projects.  Therefore, we have developed a proprietary system and method by which to deliver reports without overwhelming our clients with a collection of paper, binders or even a laundry list of “potential” e-reports.  With our unique report delivery system, known as S.M.A.R.T.® (Survey Management And Reporting Tool), you can easily navigate through your survey data with just a click of the mouse.  When it comes to survey reporting and analysis, our clients are in the driver’s seat.  With the flexibility of S.M.A.R.T.®, you may choose between viewing, sorting, hiding and printing off a variety of report formats.  The S.M.A.R.T.® system provides amazing reporting flexibility while maintaining focus on the critical issues identified by the survey.  And to top off our promise of providing insight and easing frustration, the S.M.A.R.T.® system even provides initial suggestions on how to best address your critical issues.