Address: 214 Haver Hill Dr., Lake St. Louis, MO 63367

Custom Services

Custom Services for Survey Research

We offer custom services to help make sense of even the most puzzling survey research situations. With our expertise and variety of project tools, we can meet the exact needs of our clients. Get in touch to learn more about our services.

Validation

Creating a reliable and valid survey instrument is a crucial part of survey research. It is the foundation upon which all your survey data and decisions will be built.  

We are proficient with tools that streamline this complex psychological and statistical process. Rest assured, your survey instrument will be scientifically sound and able to stand the scrutiny of any employee, manager, or CEO questioning the survey’s methodology. 

Translations

We utilize only ATA-certified translators for our research projects. We have conducted surveys in over 30 languages, such as Afrikaans and Zulu. If you need to accommodate employees or customers who speak a language other than English, we are equipped to handle such requests easily.

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Employee Performance Review and Appraisal Applications

TSI provides simple-to-use employee performance review tools that enable managers to assess their employees’ capabilities and competencies. The system can also compare and rank these reviews against other employees.  

We offer a professional sales version that allows sales management to rate each individual’s competencies. It also lets you compare the high and middle (core) performers in the sales force. You can achieve dramatic growth in sales if you move the core (which is typically 60-70% of the sales team). The key is to know where and what to focus on. Our powerful system and methodology enable you to identify both. 

Focus Groups

When you need employee or consumer buy-in for a research project, one solution is to ask these key stakeholders for their input via focus groups, making them a part of the process. In addition, focus groups are a great way to ensure your organization hasn’t overlooked any key categories or issues to be included in the survey.

Feedback Sessions

Our team will help you glean feedback after conducting a survey. If your staff can handle this task but only needs a little training, we provide hands-on coaching via facilitator training sessions. These sessions help you rise above generic feedback and obtain specific insights into your survey audience’s mindset.

Executive Presentations

Leveraging our extensive experience, we offer impartial third-party insights into survey results. Our expertise allows us to offer valuable supplementary information and suggestions, while also identifying potential pitfalls that may otherwise go unnoticed.

Testimonial

“The Survey Institute has provided quality service and products to our organization for several years. The Survey Institute team is truly unique is that they determine what really works best for your audience rather than forcing clients to use an “off-the-shelf” product and solution. It is through this custom approach that true insight is gained and true improvement can begin. I highly recommend The Survey Institute to anyone with consumer or employee research needs.” 

– Nolan Keller

Dealer Business Consultant, Wallis Companies